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Process Automation
SPA DRY CLEANING
Technologies: POS terminal and PC on Windows
Project duration: 2 months
IT
CIS
Automation of all the possible processes and shift from paper documentation
Challenge:
We found software written specifically for dry cleaners and customized it for the company's business processes.
We digitized the business and reduced the man-hours spent working with customers. We introduced analytics and marketing tools, and automated processes.
Key deliverables:
3 levels of tasks are solved: transparency of processes, efficiency assessment, additional accounting.
Full control of processes, automatic accounting of the condition of each customer's item at all cleaning stations, real-time understanding by each station of its current and future load, possibility of cost tracking at each stage.